The personal data collected on this website will be processed for the following purposes:

• – create and manage your personal account. This processing is based on your consent,
• – process your order; this processing is required for the performance of the contract that you enter into with STOR,
• – send you promotional offers, newsletters, invitations to take part in competitions or games, as well as satisfaction surveys. In the case of messages sent by STOR, data processing is based on STOR’s legitimate interest to develop its activities, if the address these messages were sent to was provided when placing an order; on your consent in other cases. In the case of messages sent by the Tourist Office of Orelle, data processing is based on your consent,
• – reply to enquiries, comments and claims you may send. This processing is based on your consent.

Fields marked with an asterisk are required to enable STOR to carry out the above-mentioned processing. Other fields are not mandatory.

The collected data will be sent to:

• – STOR and its affiliated companies,
• – providers whose intervention is required for the above-mentioned processing,
• – the Tourist Office of Orelle if you gave your consent.

Data may be transferred to a country outside the European Union. You can obtain additional information on these transfers and relative guarantees from STOR;

The collected data will be kept for the following periods:

• – data collected to create and manage your personal account: until your personal account is deleted (deletion of the account entails deletion of sub-contract data linked to this account),
• – data collected to process your orders of products and services: five years from the date of collection. By way of exception, the number and date of expiry of your credit card will be kept:
• • * Until the end of the current season for ski pass refund purposes,
  • * For subscriptions with tacit renewal: until the termination of your subscription,
  • * In any case, for 15 months following the last date of debit, as evidence in case of dispute over the transaction.
• The card security code will not be kept after the transaction.
• – Data collected to send you newsletters, satisfaction surveys, invitations to take parts in competitions or games, and promotional offers: three years from the date of collection. After this period, the data will be kept for an additional three-year period if you agree to continue to receive newsletters, satisfaction surveys and promotional offers from STOR,
• Data collected to reply to enquiries, comments and claims that you may send: For the period necessary to process such enquiries, comments and claims.

You have the right to access, rectify or delete your personal data, transfer it to third parties, and limit or object to the processing thereof. STOR shall comply with your request subject to compliance with our legal obligations (we are required by law to file the contracts for several years).

You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of your consent does not affect the lawfulness of the processing performed prior to this withdrawal.

You may exercise these rights by contacting STOR at the addresses indicated under the “Contact” section below.

For the sake of privacy and protection of your personal data, STOR must be able to verify your identity in order to reply to your request. For this purpose, you are required to attach to any request to exercise the aforementioned rights, the photocopy of an identity document indicating your place and date of birth and bearing your signature, in accordance with the provisions of Law no. 78-17 of 6 January 1978 ”Informatique et Libertés”, Article 92 of the Decree of 20 October 2005 adopted for the application of this law, and the EU regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and free movement of such data.

Lastly, you have the right to lodge a complaint with CNIL if you believe that your rights have not been respected. CNIL can be contacted at the following address: Commission Nationale de l’informatique et des Libertés, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France – Tel: +33 (0)1 53 73 22 22 – Fax: +33 (0)1 53 73 22 00 – Website: https://www.cnil.fr/fr/plaintes.