F.A.Q.

My command

Which card to use for an internet purchase ?

Only cards beginning with are refillable. Attention cards beginners by “31” are not any more accepted in recharging.

What are the time limit to do an order ?

– First puchase :

For a sending at home : the deadline of order : 10 days before the 1st day of ski.

If you collect your skipass from a vending Machine when you arrive, you can order until the last minute.

– Recharging :

You have a card of ski, you can command until the last minute.

I made an error in my order.

You seized a wronf number of card, an erroneous date of ski or an error in the choice of domain, please contact STOR to 04.79.56.88.01 or send an e-+mail at info@orelle.net

Je n'arrive pas à acheter en ligne les forfaits pour les enfants de moins de 5 ans et les personnes de plus de 75 ans.

L’achat de forfaits de ski en ligne pour les enfants de moins de 5 ans et les personnes de plus de 75 ans n’est pas possible sur notre site de vente en ligne. Ces forfaits sont disponibles uniquement en caisse et sur présentation d’un justificatif en cours de validité (carte d’identité, passeport).

My skipass

Are there any advantages to book on internet ?

Yes, to benefit from the best price to ski.
Yes, to leave skiing without passing by cahers.

Why students' skipass are not for sale on the internet ?

The students have to present a student card of current validity.

Which document should I preserve on case of problem or check on ski area ?

In case of problem or of control over the ski area, you have to present your confirmation of order.

What should I do if I lost my skipass ?

In case of loss, destruction or theft, and subject to the presentation of the sales receipt, the ticket will be replaced for the remaining period of validity, allowance through the payment of ten Euros as processing costs.

Can not find the answer to your question ?